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FAQ
Frequently asked Questions

Frequently asked Questions

We have put the most common questions in a clear and short way for you. If the right answer to your question is not there, please contact us via the contact form on the right.

Look directly at the booking calendar on the page of each villa. For short-term inquiries (30 days before arrival) and partner villas write us an email to boss@floridafirstclassvillas.com or a WhatsApp to +1 (239) 234-9863. We will respond within 24 hours.

The rent for villas in Cape Coral is very cheap compared to other regions. Example calculation: You travel with 6 persons (adults), 2 weeks. Rent per week 1.900,00 EUR => 4.370,00 USD Additional guests 2 x 100,00 EUR / week => 460,00 USD Sales / Tourist Tax => 531,30 USD Cleaning => 172,50 USD 4 x No Florida Oops => 45,55 USD Total price 5.579,35 USD Per person you pay 929,90 USD for 2 weeks dream vacation in your luxury villa!

No. The electricity and gas consumption is usually included with 30 EUR / week. Please check the correct amount in your confirmation. In addition, the electricity and gas consumption are calculated on receipt. If you bring your pet (please pay attention to "Dogs allowed” in the description) We do not charge a service fee for your pet.

With our bookable packages, your holiday can start right away: In "No FLORIDA OOPS" we have put together the most important things, so that you are prepared for all cases: *** 11,50 USD/ person *** Sunscreen (50 LSF) Mosquito spray (for Floridaurlaube) Toothbrush (medium) Toothpaste Towelette Sewing kit Beachbag Are you arriving in the evening and want to have breakfast in the house the next morning? Then the breakfast packages are just right! Welcome Breakfast *** 17,50 USD / person *** Whole wheat toast Coffee, Tea Milk Jam Cheese o sausage Eggs (2 p.P.) Orange juice (100% juice) Welcome Luxury Breakfast *** 33,50 USD/ person *** Whole wheat toast Roll choice Coffee, Tea Milk Jam Cheese and Sausage Eggs (2 / p.P.) Orange juice (100% juice) Fruit selection 1 Bottle of Prosecco (0,75 l) (2 bottles for 6 people) Or you want to start the evening with an American BBQ? We buy fresh for you. American BBQ *** 33,50 USD / person *** Spearribs (500 gr. P.P.) Gambas (300 gr. P.P.) Steak (beef 400 gr. P.P.) Beer (3 cans p.P.) Baguette Salad (Ceasar o. Italy Mix) Children up to 12 years are free. If you have further wishes, please let us know. For a small service fee (6 USD) we are happy to do the first purchase for you.

For a booking, please fill out our online booking formula with all data. You will then receive an e-mail confirming the booking with all further details. With the deposit the reservation is confirmed. So, you do not to provide any further signatures. For our partner villas: Send us the inquiry form. Within 24 hours you will receive a message as to whether the requested villa is available for you on the specified date. Further booking steps, as described above.

The rental agreement is concluded directly between the tenant and the owner. To simplify communication provides FLORIDA FIRST CLASS VILLAS and helps with any problems.

Upon booking, a deposit of 20% of the net rental price must be paid. This payment must be made within 8 days of receiving the booking confirmation. Only after confirmation of your payment is the reservation considered "confirmed". For short-term bookings (50 days before date of arrival), the total gross rental price must be paid within 5 days.

The balance must be paid 30 days before arrival.

The deposit depends on the size of the villa. The appropriate deposit for your dream villa, please refer to the price information of the villa description. For long-term bookings (4 weeks) increased deposit applies.

You have the choice between: • Transfer of the deposit with payment of the travel price • Deposit your credit card information

After we have been informed by the property management about the proper return or also about any damage, you will receive from us the settlement of your deposit and the corresponding remittance to your account or the debit note of the amount on your credit card. This usually happens within 8 days of your departure.

The conclusion of a travel cancellation insurance is recommended. This will protect you if you have to cancel the booking for unexpectedly reasons.

Cancellation more than 90 days prior to arrival: 20% of the total price. Cancellation between 90 to 61 days prior to arrival: 30% of the total price. Cancellation between 60 to 31 days prior to arrival: 50% of the total price. Cancellation with less than 30 days prior to arrival: 100% of the total price. You will automatically receive a cancellation confirmation so that you can claim the costs from your travel cancellation insurance.

We will send you a notification as soon as possible as well as alternative suggestions for beautiful Villas. If any of the suggestions does not appeal to you, you have the option of a free cancellation. Payments made will be refunded immediately.

The owners will make the Villa fully available for the period booked by you. For the extremely unlikely event that an object is no longer available you will receive alternative suggestions from us. If you do not want to accept this offer, you can choose a free cancellation. In this case, we will refund you the payments made immediately.

On your arrival day, the Villa is available from 16:00 and everything is prepared for you. We welcome you personally in your dream Villa. If you have booked a transfer through us, you do not need to do anything else. Your chauffeur informs us about your arrival time. If you arrive by car, please let us know via text message +1 (239) 234-9863 about 30 minutes before your arrival.

Only we offer you this service: Upon your arrival, one of our German speaking staff will Check In with you. You will be told everything worth knowing in the Villa. If you have further questions, the FLORIDA FIRST CLASS VILLAS LLC team will be happy to assist you .

On your departure day, you can stay in the villa until 10 am. However, please arrange the exact time of the Check-Out while the Check-In directly with our staff.

Again, we differentiate ourselves from other holiday home agencies: we take the electricity and gas consumption usually up to an amount of 30 USD per week for you. Please check the correct amount in your confirmation. Any additional usage will be settled on receipt of the provider. The consumption meters will be read together with you.

In the Villa there is free Wi-Fi available. Please inform us immediately about possible service failures on the part of the provider, so that we can take care of it as soon as possible.

Call us +1 239 234 9863. If you have any problems during your stay, they must be reported directly to the Property Manager and FLORIDA FIRST CLASS VILLAS LLC. Complaints that are not reported during the stay can not be considered later. As the Villas are located in private residential areas, we expressly point out that neither FLORIDA FIRST CLASS VILLAS LLC nor the Owner has any influence on construction sites and construction work and any resulting noise in the vicinity of the Villa. These are expressly and unconditionally accepted by the lessee upon conclusion of the rental agreement, and do not entitle to any legal claim for a price adjustment, rent reduction or other deductions.

The lease is concluded between the Customer and the Owner. Since a change to another house is also a different Owner, a free transfer is not possible. If you still want to change the house, it is a new booking. The original reservation will be charged the cancellation fee stated in the booking confirmation.

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Sonja Bos

Florida First Class Villas LCC

+1 239 234 9863

Sonja Bos

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