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GENERAL TERMS OF SERVICE
& Special Stipulations

GENERAL TERMS OF SERVICE & SPECIAL STIPULATIONS

With this contract between Florida First Class Villas LLC and the guest, the property will be rented for the duration of time as specified in the confirmation. The house is available for you starting at 4 p.m. on your arrival day and has to be vacated on the day of departure by 10 a.m. The deposit is 30% of the rental price. The payment and signing of the credit card form and rental contract are necessary to reserve the property. The remainder of the payment may be paid with credit card, PayPal or wire transfer.

***in alphabetical order***

ATTORNEYS FEES

Should it become necessary for the Owner to employ an attorney to enforce the terms and conditions of this agreement, guest shall be responsible for all costs and reasonable attorneys’ fees including, but not limited to, an in-house attorney for the broker, regardless of whether a lawsuit is filed.

BICYCLES/KAYAKS/JET SKI

In some of our vacation homes, bicycles, kayaks or jet skis are available for use free of charge. Please pay attention and adhere to the respective traffic rules.
For and in consideration of the use of the existing bicycles, kayaks or jet skis, guests or guests of guests specifically forever release and relinquish and discharge owner and each and every representative, agent, servant, employee, officer or director of Owner, and any other persons, firms, insurers or other entities including, but not limited to, the manufacturers, sellers, and/or donors of the bicycles (collectively referred to as the “RELEASED PARTIES”); from any and all claims, liability, cause(s) of action and/or damages, including for personal injury, property damage or wrongful death, injury to others and/or third parties, which arise out of, result from or relate to this Agreement, the maintenance, assembly, design, use and/or operation of the bicycles. By this agreement any such claims, rights, and causes of action that guests or guests of guests and guests or guests of guests legal guardian(s) if applicable may have are hereby waived, released and relinquished, and guests or guests of guests and guardian(s), if applicable) does (do) so on behalf of guests or guests of guests and guardian(s) heirs, executors, administrators and assigns.
Guests or guests of guests and/or legal guardian(s)expressly agree to release and hold harmless the RELEASED PARTIES from all liability for any such property loss or damage, personal injury or loss of life whether caused by the sole or partial negligence of the RELEASED PARTIES and/or the negligence of others, whether based upon breach of contract, breach of warranty, active or passive negligence and any other legal theory, in consideration for using and/or operating the bicycles, kayaks or jet skis.
Guests or guests of guests voluntarily agree, understand and recognize that guests or guests of guests and/or legal guardian(s) will have no right to make a claim or file a lawsuit against the RELEASED PARTIES arising out of this agreement.

CAMERA

In some of our vacation homes, security cameras maybe placed. Feel free to contact us if you have any questions or concerns.

CANCELLATIONS

All cancellations must be in writing.
Cancellation more than 90 days prior to arrival: 30 % of the total price.
Cancellation between 90 to 61 days prior to arrival: 50% of the total price.
Cancellation between 60 to 31 days prior to arrival: 80% of the total price.
Cancellation with less than 30 days prior to arrival: 100% of the total price.
The remaining payment is due four weeks prior to arrival.
The cancellation costs will be reduced, should FFCV be able to rent out to another guest for a similar duration. Should the owner of the property or Florida First Class Villas LLC cancel the contract, the deposit or full payment (if already paid) will be refunded within 14 days. We recommend purchase of a trip cancellation insurance.

CHECK-IN/CHECK-OUT

CHECK-IN: Your vacation home is available for you starting at 4PM at the date of your arrival. Please call us at +1 239 234 9863 one hour prior to your arrival, so that we may welcome you personally. Ordered packages (Welcome, Breakfast, BBQ etc.) will be available upon your arrival at the house.

CHECK-OUT: On the day of your departure, the property must be in proper condition at the time of the check-out. Check out time is any time before 10 AM. Late check out may be available for an additional fee of $ 50 with prior approval. Guests must use the appliances, as well washing machine and dryer properly. Should any appliances not work properly, or any damages occur, it must be reported immediately to Florida First Class Villas LLC. The improper use of kitchen ware and any resulting damages are the responsibility of the guest. Please make sure you carefully read the respective house information which is available for you at the property.

Refunds or adjustments cannot be made for late arrivals or early departures for any reason.

CLEANING CHARGE

Please refer to your booking confirmation regarding the cleaning fee. The cleaning fees includes applicable sales taxes. For long-term vacations (more than four weeks) we recommend an additional (chargeable) cleaning of the house. Please inform our office, should you wish an additional cleaning.
Guest agrees to pay extra cleaning charges for excessive dirt, furniture stains, carpet stains or dirty (the estimated cost of the check-out staff); microwave or oven cleaning ($ 50 each); outdoor BBQ grill cleaning if necessary ($ 60).
Guest agrees to inspect the outdoor BBQ grill during Check-In procedure in presence of owner representative or owner. Guest agrees to at the time of inspection present condition of BBQ grill during Check-In. Prior departure guest is responsible for cleaning of BBQ grill and oil tray.
Any charges resulting from the above will be charged at time of check out.

FEES

All transfer fees or other fees caused by payments are the responsibility of the guest. Should you need information about a transfer, please contact our office, preferably via e-mail at boss@floridafirstclassvillas.com

HAZARDS

It is beyond our control if there are hazards that affect the premises. Florida First Class Villas LLC or the owner do not have the technical expertise to advise you of their significance or to ascertain whether they are present. Hazardous substances in the home can include cleaning chemicals, paint, lawn and garden chemicals and a variety of indoor air pollutants that can accumulate in improperly ventilated buildings. Hazardous substances outside the home include those found in contaminated land, water, landfills and other disposal sites, and industrial air and water emissions. Some of the more common hazards are asbestos, ground water contamination, lead base paint, urea formaldehyde, foam insulation (UFFI) mold, mildew and radon gas. Any property built prior to 1978 may contain a lead based paint hazard.

INDEMNIFICATION

Guest agrees to indemnify and hold harmless the owner from claims, suits or damages of any kind, either resulting from or are related to any acts or omissions of guest or guests invitees. This provision for indemnity shall survive the termination of the guests stay if such claims or damages arise from actions or omissions that occurred during that stay.

KEYS AND GARAGE DOOR OPENER

On the day of your departure, the garage door opener and keys (if not electronically locked) must be placed clearly visible on the kitchen counter. For missing/lost garage door openers there is a charge of $60 and for missing or lost keys, there will be a charge of $60.

MAINTENANCE

Owner shall be responsible for maintaining the unit unless damage is caused by guests misuse or neglect. Guest agrees that no rent reduction or abatement will be given unless the unit is deemed to be completely uninhabitable. Guest may not make any changes to the unit and must put furniture back in its original place if moved. Neither Florida First Class Villas LLC nor the owner shall be liable for any losses or damages, including incidental or consequential damages.

OCCUPANTS

Only those designated in this agreement as a “Guest” shall occupy the unit. If additional guests shall be joining you, there will be an extra charge per guest per night. Should there be more people than the lawfully permitted capacity, Florida First Class Villas LLC reserves the right to immediately terminate the contract. All guests will then be asked to immediately vacate the property. Should you expect any additional visitors planning to stay overnight, please report this at the latest on the day your guest is expected to arrive. For more info please refer to the additional fees in your booking confirmation.
Additional guests of “Guest” are required to complete and sign a separate “Additional Guests of Guest Terms of Service” form. Guest shall not assign this agreement or sublet the premises or any part thereof. Any unauthorized transfer of interest by the Guest shall be a material breach of this agreement.

PETS

In some vacation homes – upon prior approval - you are permitted to take your pet after payment of the pet fee with the rent. Please refer to the house-description on our website.
If an animal is illegally and without prior approval in the house, it results in immediate termination of the lease. Neither the owner nor Florida First Class Villas LLC is responsible for e.g. short-term booking of another accommodation.

POOL

If your vacation home is a pool/spa home, please ensure adherence to safety. Ensure the cage doors are closed (not locked). Ensure all children under 12 years and people unable to swim are aware of safety regulations. We particularly emphasize that the use of the pool/spa by the guest and any guests of the guest is at their own risk. Should the pool have any defects or other issues, please immediately notify us by phone.

PRIVATE AREAS/ STORAGE

Please respect areas designated as private rooms or storage. You are not permitted access or use of these.

PROPERTY

The vacation home is equipped with all you should need for your vacation. The items in the home are the owner’s personal property and everything should be left in the home. Please take care of the owner’s personal property as if it was your own.

RADON GAS

Radon Gas is a naturally occurring radioactive gas that, when it has accumulated in a building in sufficient quantities, may present health risks to persons who are exposed to it over time. Levels of radon that exceed federal and state guidelines have been found in buildings in Florida. Additional information regarding radon and radon testing may be obtained from your county public health unit. Broker makes no representations about the existence of radon gas on the subject Premises.

RENT REDUCTION

The breakdown of some items, such as Air condition, heater, kitchen ware, pool heater etc., does not qualify for a rent reduction, as long as owner or property manager is addressing the repair of said items within 24 hours.
Guests must report any damage immediately. Florida First Class Villas LLC must be notified of all damages caused by guest or guests of guest immediately. Delayed or faults not reported will be charged after departure to the credit card on file.

REPLACEMENT VACATION HOME

In case of rejection of the vacation rental by guest due to unforeseen circumstances such as nearby construction noise or dust, weather conditions, neighborhood circumstances, rat or other pest infestations etc. the home owner or agent is not responsible to offer a replacement vacation home to the existing guests. The guests are obliged to source a replacement vacation home themselves and agree that no reimbursements of the rent nor deposit will be made.

RIGHT OF ENTRY

During the stay, the property manager or Florida First Class Villas LLC has the right to enter the house in the case of an emergency, or with an appropriate notice ahead of time. The guest is required to lock the house at any time they are not present at the property.

RISK OF LOSS

Personal property of guest and guest’s invitees shall be in the unit at the sole risk of the guest. Owner shall not be liable for any damage caused to guest’s personal property arising from fire, accident, force majeure, criminal acts, acts of negligence or bursting or leaking water pipes.

SECURITY DEPOSIT

The security deposit (if no liability insurance exists; i.e. reservations by VRBO) is required 4 weeks prior the time of check-in, in the form of a check, a credit card security deposit or by EFT. This Deposit shall not be applied to the rent by the guest.
Florida First Class Villas may apply deposit to electric, telephone, cleaning charges, taxes and damages or any charges due under the terms of this agreement. deposit balances, if any, will be refunded within 30 days. Damages caused by guest will be deducted from the deposit, but this does not limit the amounts to be charged. Guest agrees to submit payment for long distance calls, electric and utility charges as they are submitted to guest during the rental term. Any balance of amounts owed after check-out will be deducted from the deposit and if any additional amounts are due exceeding the amount of the deposit, guest agrees to send payment as soon as requested to Florida First Class Villas LLC.

SMOKING

Smoking is not permitted at any time in the rental property.

TRASH

Please dispose of any garbage in the appropriate trash can. The green one is used for paper and plastic, the brown one for any other garbage. For more information please refer to the info folder.

TELEPHONE

A landline is available for use in some of our vacation homes. Local calls are free. Costs for International calls will be charged to your credit card. Note that some fees may apply for conference calls. Please also pay attention to any of your guests using the phone without permission.

USAGE OF VACATION HOME

The property may only be used as a vacation home and only by the amount of people specified in the booking confirmation. If additional guest shall be joining you, there will be an extra charge depending on which vacation home you choose. Guest shall not assign this agreement or sublet the premises or any part thereof. Any unauthorized transfer of interest by guests shall be a material breach of this agreement.
It is not permitted to use the rented property as business for trade, purchase or exchange of goods. The house may also not be used for any illegal activities.

VEHICLES

No boats, motor homes, trailers, commercial vehicles or motorcycles shall be permitted on the premises unless otherwise provided herein.

Wi-Fi/ INTERNET

Free Wi-Fi is available for you in all our vacation homes. The ID and password are included in your house information.
It is strictly forbidden to access or visit unauthorized or unlawful websites (including but not limited to the Dark-net) via the house WIFI / Internet connection. Any violation will result in the immediate termination of the lease and will be reported to the appropriate authorities.
Neither the owner nor Florida First Class Villas are responsible for any such action by the guest or the guest’s guests.

Should the property named in the confirmation be unavailable at the agreed upon time due to sale of the property by the owner or a force majeure, Florida First Class Villas LLC will provide a comparable house available to you. Should the comparable property not be accepted, the guest has the right of cancellation under the above-named conditions and cancellation costs. In case no comparable vacation home is available, the guest will be refunded the complete payment. The contract is thereby cancelled by both sides. The owner or Florida First Class Villas LLC is not responsible for any costs exceeding the original rental price.

LEGAL DISCLAIMER

The owner, property manager and Florida First Class Villas LLC are not responsible for personal belongings the guest leaves behind in the vacation home.
The guest is responsible for the risk of use of defect items, including but not limited to pool, spa, canal, dock, boat lift or bicycles.
We recommend the purchase of liability insurance for the rental period.
This contract cannot be transferred to another person. Should you wish to transfer it to another person, this is only permitted with the written consent of Florida First Class Villas LLC.
Should the owner or Florida First Class Villas deem it necessary to hire a lawyer for the enforcement of these conditions, the guest is responsible for any resulting costs.
Jurisdiction: Lee County Clerk of Courts, Florida. Should a part of the contract be declared void, the remaining conditions of the contract still apply. The contract is binding between all parties involved, heirs, legal successors, representatives.
The laws of the state of Florida are attached to this contract.
Further rules and laws: Should the sales tax or tourist tax change after the signing of the contract, the guest is responsible for the difference due. This difference is then to be paid directly to the authorities of Lee County Tax Collector and Florida Department of Revenue.
Should the guest(s) violate any law or regulation, or have more people occupy the vacation home than notified, Owner and Florida First Class Villas LLC reserve the right to immediately terminate the contract without refund.

DATE ________________________________________

GUEST NAME ________________________________________

GUEST SIGNATURE _________________________________________


NAMES AND AGES OF ALL OCCUPANTS:

______________________________________________ Name Age

______________________________________________ Name Age

______________________________________________ Name Age

______________________________________________ Name Age

______________________________________________ Name Age

______________________________________________ Name Age

There is a 3,5% charge for credit card payments