Privacy Policy

Last updated: October 21, 2026

Property Vision Management LLC, which operates Florida First Class Villas ("we"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a reservation, request a property review or otherwise interact with our services.

1. Information We Collect

1.1 When you visit our website, make a reservation, create an account, request a property review or contact us, we may collect personal information including but not limited to your name, mailing address, email address, phone number, payment details, booking details, travel dates, property address, rental preferences and communication history.

1.2 We may also collect technical information such as IP address, approximate location derived from IP address, browser type, device information, referring website and website usage data.

1.3 When using services such as contact forms, our rental income calculator, our property review request form or newsletters, additional information may be provided voluntarily by you.

1.4 Through session analytics tools we may record how you interact with a page, including mouse movement, scrolling and clicks. These recordings are used to improve the website. We do not use them to identify you personally, and text you type into form fields is masked by default.

2. When We Collect Information

2.1 We collect information when you register on our website, place a booking, subscribe to a newsletter, complete a form, use our rental income calculator, schedule a call, communicate with us by email or phone, or provide feedback on our services.

3. How We Use Your Information

3.1 We use your personal information for the following purposes:

  • to process reservations and payments
  • to communicate with you regarding your booking or stay
  • to respond to property review and management inquiries
  • to provide customer service and support
  • to personalize your experience
  • to improve our website and services
  • to measure the effectiveness of our advertising
  • to administer promotions, surveys or special offers
  • to request reviews or feedback
  • to comply with legal and tax obligations
4. Legal Basis for Processing

4.1 Personal data is processed based on one or more of the following grounds:

  • the performance of a contract
  • compliance with legal obligations
  • legitimate business interests
  • your consent, where required
5. How We Protect Your Information

5.1 Our website is regularly scanned for security vulnerabilities and malware.

5.2 Personal information is stored on secure systems and accessible only to authorized personnel who are required to keep this information confidential.

5.3 Sensitive payment information is encrypted using Secure Socket Layer technology and processed through certified payment gateway providers. We do not store credit card information on our own servers.

6. How Long We Keep Your Information

6.1 Booking and payment records are retained for as long as required by tax and accounting law.

6.2 Marketing contact details are retained until you unsubscribe or ask us to delete them.

6.3 Website analytics and advertising data are retained according to the settings of the services listed in section 8, which currently do not exceed fourteen months for analytics and one hundred and eighty days for advertising audiences.

7. Cookies and Tracking Technologies

7.1 We use cookies and similar technologies to enhance your experience, remember preferences, analyze website traffic, measure advertising performance and improve functionality.

7.2 How we ask for your choice depends on where you are. If you visit from the European Economic Area, the United Kingdom or Switzerland, we only use cookies for statistics and marketing after you accept them in our cookie banner. If you visit from anywhere else, including the United States, we use them by default, and you can opt out of targeted advertising at any time. You can change your choice at any time via "Your Privacy Choices" at the bottom of every page. Our Cookie Policy explains what we use cookies for and which partners are involved.

7.3 You may also disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

7.4 Further detail is available in our Cookie Policy.

8. Analytics, Advertising and Other Service Providers

8.1 We use the following third party services, which may receive personal information such as your IP address, device identifiers, cookie identifiers and, where you have provided them, hashed contact details:

  • Google Analytics 4 for website statistics
  • Google Ads for advertising and conversion measurement
  • Google Tag Manager to manage the tags on our website
  • Meta Pixel and Meta Conversions API for advertising on Facebook and Instagram and for measuring its results. The Conversions API sends event data from our server to Meta in addition to data sent from your browser.
  • Microsoft Clarity for session analytics and heatmaps, as described in section 1.4
  • Klaviyo for email marketing and for storing the information you submit through our forms
  • Calendly for scheduling calls and appointments
  • Our own cookie tool, which stores your cookie choice on your device

8.2 Each of these providers processes data under its own privacy policy. We share only what is needed for the purpose described.

8.3 We do not sell your personal information for money. However, the use of advertising and analytics technologies described above may qualify as sharing or as a sale of personal information under certain state privacy laws. Section 11 explains how to opt out.

9. Google API Services and Limited Use

9.1 Where we connect to Google APIs, our use and transfer of information received from those APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

9.2 Data received from Google APIs is used only to provide and improve the features described in this policy. It is not sold, is not used for advertising, and is not read by humans except where you have given consent, where it is necessary for security purposes or to comply with applicable law, or where the data has been aggregated and anonymized.

10. Third Party Disclosure and Links

10.1 We do not trade your personal information to outside parties.

10.2 We may share information with trusted third parties who assist us in operating our website, processing payments, managing reservations, providing IT services or delivering guest services, provided they agree to keep this information confidential and to use it only for the purpose we specify.

10.3 We may disclose information when required by law or to protect our rights, property or safety.

10.4 Our website may contain links to third party websites. These websites have their own privacy policies and we are not responsible for their content or practices.

11. Your Privacy Rights

11.1 Depending on where you live, you may have the right to request access to your personal data, request a copy in a portable format, request corrections, request deletion where legally permitted, opt out of the sale or sharing of personal information, opt out of targeted advertising, and appeal a decision we make about your request.

11.2 Florida residents. The Florida Digital Bill of Rights gives you the rights described above, including the right to opt out of targeted advertising and the sale of personal data.

11.3 California residents. Under the California Consumer Privacy Act as amended by the California Privacy Rights Act, you may request disclosure of the categories and specific pieces of personal information we have collected, request deletion or correction, and opt out of the sale or sharing of personal information for cross context behavioral advertising. We will not discriminate against you for exercising these rights.

11.4 Residents of other states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas and Oregon, have comparable rights.

11.5 How to exercise your rights. Email us at office@floridafirstclassvillas.com with the subject line Privacy Request. We will confirm receipt and respond within forty five days, and we will tell you if we need more time. You can also opt out of targeted advertising via "Your Privacy Choices" at the bottom of every page of our website. This stops the advertising technologies described in section 8 from being used on your device.

11.6 We honor the Global Privacy Control (GPC) signal. If your browser sends it, we treat it as a request to opt out of the selling or sharing of your personal information and of targeted advertising, and we don't use your information for marketing on that device. Our website doesn't respond to Do Not Track signals, because there is no common standard for them.

11.7 You may visit our website without providing personal information, other than the technical information described in section 1.2.

12. International Transfers

12.1 Property Vision Management LLC is based in the United States and our service providers may process data in the United States and in other countries. If you are located in the European Economic Area or the United Kingdom, your data may therefore be transferred outside your country of residence. Where required, our providers rely on Standard Contractual Clauses or an equivalent transfer mechanism.

13. Children's Information

13.1 We do not knowingly collect or market personal information from children under the age of thirteen. If you believe a child has provided us with personal information, contact us and we will delete it.

14. Data Breach Notification

14.1 In the event of a data breach affecting personal information, we will notify affected individuals and the relevant authorities without undue delay and within the periods required by applicable law.

15. Email Communication and CAN SPAM Compliance

15.1 We collect email addresses to process reservations, respond to inquiries, provide service updates and send relevant information.

15.2 Marketing emails are sent only where permitted and include clear unsubscribe options.

15.3 You may unsubscribe from marketing communications at any time by using the link provided in our emails, or by contacting us directly.

16. Owners We Contact by Letter

16.1 Florida First Class Villas (Property Vision Management LLC, 1222 SE 47th Street, Cape Coral, FL 33904, USA) contacts owners of homes in Southwest Florida to tell them about our vacation rental management services.

16.2 Where your details come from. Your name and address come from the public property records of the county where your home is located (Lee, Charlotte or Sarasota County, Florida). For some owners in the United States we also use contact details from a commercial data provider.

16.3 What we use them for. To send you a letter about our services and, at most, three follow-ups: by post, and for some owners in the United States once by email and once by phone. We do not sell or share your details.

16.4 Legal basis. Our legitimate interest in informing property owners about our services (for owners in the EU or UK: Article 6(1)(f) GDPR).

16.5 How long we keep them. At most 12 months after our first letter, unless you become a client or ask us to contact you.

16.6 Your rights. You can object at any time, ask what we hold about you, or ask us to delete your details: office@floridafirstclassvillas.com. We will then not contact you again. If you live in the EU or UK, you may also lodge a complaint with your data protection authority.

17. Changes to This Privacy Policy

17.1 Property Vision Management LLC reserves the right to update this Privacy Policy at any time. The most current version will always be available on this page, and the date at the top of this policy shows when it was last changed.

18. Contact Information

Property Vision Management LLC (Florida First Class Villas)
1222 SE 47th Street
Cape Coral, FL 33904
Email: office@floridafirstclassvillas.com
Phone: +1 (239) 234-9863